Privacy Policy
1. Who We Are
Workflow Vault AI ("we," "us," or "our") operates the website at workflowvaultai.com and provides digital products including AI Workflows, Claude Skills, Prompt Libraries, and Business Automation Systems. For privacy inquiries, contact us at hello@workflowvaultai.com.
2. Information We Collect
2.1 Information You Provide
- Purchase information: Name, email address, and billing details provided during checkout. Payment card details are processed by our payment processor and are not stored by us.
- Communications: Any information you provide when contacting our support team.
- Email subscriptions: Email address if you subscribe to our newsletter or updates.
2.2 Information Collected Automatically
- Log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps.
- Cookies and tracking: We use cookies and similar technologies for analytics, conversion tracking, and site functionality. See Section 7 for details.
- Device information: Device type, screen resolution, and technical identifiers for analytics purposes.
3. How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling your purchase (delivering download links to your email)
- Sending transactional emails related to your order
- Providing customer support
- Sending marketing communications where you have opted in (you may unsubscribe at any time)
- Improving our products and website through aggregated analytics
- Complying with legal obligations
- Fraud detection and security
4. Legal Basis for Processing (EEA / UK Visitors)
Where applicable under GDPR or equivalent legislation, we process your data on the following legal bases: contract performance (fulfilling your purchase), legitimate interests (fraud prevention, analytics), consent (marketing emails, cookies), and legal obligation.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers only to the extent necessary to operate our business:
- Payment processors: To process your transaction securely
- Email delivery services: To send your order confirmation and download links
- Analytics providers: Google Analytics (anonymized usage data)
- Marketing platforms: Only where you have explicitly opted in
- Legal requirements: Where required by law, court order, or governmental authority
6. Data Retention
We retain your purchase records for a minimum of 7 years to comply with financial and tax obligations. Email subscriber data is retained until you unsubscribe. Analytics data is retained in accordance with our analytics provider's policies (typically 14 months for GA4).
7. Cookies
We use the following types of cookies:
- Strictly necessary: Required for the website to function (checkout, security)
- Analytics: Google Analytics — helps us understand how visitors use the site
- Marketing: Advertising pixels (Meta, Google Ads, etc.) — used for conversion tracking where applicable
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Portability: Receive your data in a structured, machine-readable format
- Opt-out of marketing: Unsubscribe from marketing emails at any time
- Do Not Sell: California residents have the right to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at hello@workflowvaultai.com.
9. Regional Privacy Rights
United States (California — CCPA/CPRA)
California residents may request disclosure of personal information collected and have the right to opt out of its sale. We do not sell personal information. To make a request, contact hello@workflowvaultai.com.
Canada (PIPEDA)
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, and withdraw consent for the use of your personal information. Contact us to exercise these rights.
New Zealand (Privacy Act 2020)
We comply with the New Zealand Privacy Act 2020. You have the right to access and correct personal information we hold about you. Contact us at hello@workflowvaultai.com.
10. Children's Privacy
Our products and website are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately.
11. Security
We implement appropriate technical and organizational measures to protect your personal information. All data in transit is encrypted using SSL/TLS. Payment data is handled by PCI-DSS compliant payment processors. However, no method of transmission over the internet is 100% secure.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
14. Contact Us
For privacy-related questions or requests, contact us at:
Workflow Vault AI
Email: hello@workflowvaultai.com
Website: workflowvaultai.com